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#active
Company information
Who we are
#active is a brand of Traderoot Technologies (Pty) Ltd, not a separate company. Traderoot makes and runs the #active app and sells the goods in the #active shop on this website.
Registered name | Traderoot Technologies (Pty) Ltd |
Legal status | Private company, registered in the Republic of South Africa |
Registration number | 2000/005984/07 |
Directors | J Ludik, B Dungan, W Reece, D Templeman |
Registered (physical) address | Ground floor, Waterford House, Century Boulevard, Century City, Cape Town, 7441, Western Cape, South Africa |
Address for service of legal documents | By email: legalnotices@traderoot.com By registered mail: PO Box 777, Green Point, 8051 |
Telephone | |
VAT number | 4450190444 |
Website |
Information Officer
Our Information Officer is responsible for how we handle personal information under the Protection of Personal Information Act, 2013 (POPIA), and for requests made under the Promotion of Access to Information Act, 2000 (PAIA).
Name | Jan Hugo Ludik |
PAIA manual
Our PAIA manual explains what records Traderoot holds and how to ask for them: traderoot.com/traderoot-paia.
Your privacy rights
Most of what #active knows about you is kept on your phone, and you can see, correct or erase it yourself in the app. Our privacy policy explains how. For anything else, including an order you placed in the #active shop, write to the Information Officer above, or to support@traderootactive.org.
If you are not satisfied with our answer, you may complain to the Information Regulator:
Information Regulator (South Africa) | |
Complaints |
About a purchase, you may also approach the National Consumer Commission.
The documents
- Terms of use, version 5
- Privacy policy, version 3
- Shop terms
- Delete your #active account and data
Traderoot Technologies (Pty) Ltd · Reg. No. 2000/005984/07